Many iOS users of Paytm have been reporting issues on the app, which could be blamed on the sudden surge in traffic due to an increase in its usage caused by demonetization. And now, due to technical issues, the app has vanished from Apple’s App Store.
The company has mentioned in its blogpost that it has discovered a bug in the app where some Paytm app users were not able to pay using the e-wallet. The failure of the app to pay caused the app to hang and soon the system would log users out of their apps. This would further prevent them from accessing their account.
The company has sent the new update to Apple for approval and is waiting for the approval to take place. It has further gone ahead and removed Paytm from the App Store because the company does not want to increase the number of users who are facing the problem.
Paytm has assured users that the customer data and their money was safe and the bug was nothing major and that the company was working hard to fix such bugs.